Mercy Malaysia

MERCY Malaysia or Medical Relief Society Malaysia is a non-profit organization focusing on providing medical relief, sustainable health related development, and risk reduction activities for vulnerable communities in both crisis and non-crisis situations. As a non-profit organization, MERCY Malaysia relies solely on funding and donations from organizations and large corporations to continue their services to provide humanitarian assistance to recipients, both in Malaysia and abroad. The organization is a registered society according to the Societies Act (1966) in Malaysia, and the headquarters is in the capital city of Kuala Lumpur .


The Early Years (1999-2003)

MERCY Malaysia was founded by Dr. Jemilah Mahmood in 1999 in response to the conflict in Kosovo. Finding no pre-existing organization that could sponsor her medical services, she and a group of friends registered with MERCY Malaysia with the Registrar of Societies with the objective of providing medical relief. [1] Working with Helping Hands USA , MERCY Malaysia then provides a total of five missions to Kosova to provide mobile medical care. That same year, MERCY Malaysia sent relief teams to Turkey in response to the 1999 İzmit earthquake .

In 2000, MERCY Malaysia provided medical assistance to Internally Displaced Persons (IDPs) due to conflict in Maluku, Indonesia.

The year after the organization responding to the medical needs of the survivors of the 2001 Gujarat earthquake . Later in 2001, MERCY Malaysia responded to the survivors of the Cambodia floods [2] in Kampong Cham. [3] In October 2001, the organization sent a team to Afghanistan to serve the IDPs at refugee camps. [4]

In 2002, MERCY Malaysia continued to deliver more medical relief and operations along the way. The organization continued icts presence in Kabul, [5] and later expanded ict operations in Afghanistan to run the only medical center in Spin Boldak, [6] an area Located Approximately 100 km away from Kandahar. MERCY Malaysia launched the Cambodia Relief Fund to support relief efforts in Mekong. [7] The organization also began to receive more recognition and significant fundraising and donations from external parties in Palestine. [8]

In 2003, MERCY Malaysia responded to the needs in Baghdad, Iraq and sent its first team in January. [9] In February, MERCY Malaysia launched its China Humanitarian Fund and a team in response to the 6.8-magnitude earthquake in Xinjiang, China, near the border with Kyrgyzstan and Tajikistan. [10] In April 2003, the MERCY Malaysia team was mistaken for hostile forces and was attacked in Iraq, where Dr. Baba Deni and Dr. Jemilah were both injured in the incident. [11] May 2003 saw MERCY Malaysia responds to international appeal from Sri Lanka after 60 years of the worst floods and landslides. [12]The six-person team was deployed to southern Sri Lanka to render critical medical and humanitarian aid to flood victims in Ratnapura, located about 100 km south-east of Colombo. The year closed with Reviews another task feels to Kerman, Iran Following The Bam earthquake qui occurred on 26 December 2003. [13] The nine-person team -including Dr Bubble, a hospital clown doctor- Provided medical and psycho-social support to the earthquake survivors, and was stationed at the Italian Field Hospital in Baravat, 5 km from Bam. [14]

The Tipping Point (2004)

In the early part of 2004, MERCY Malaysia continued its work in the conflict zones, and launched a fundraising campaign in collaboration with the Ministry of Education of Malaysia to provide schoolbags for children in Palestine, Afghanistan and Iraq. [15]

For Iraq in particular, MERCY Malaysia allocated RM1 million in medical and humanitarian aid, and collaborated with Falluja. [16]

MERCY Malaysia then responded to North Korea’s appeal for the collision and explosion in Ryongchon., [17] where RM50,000.

In 2004, the organization started gaining more recognition for its humanitarian work, receiving five nominations for the NSTP-PwC Young Humanitarian Award, [18] and in July, Dr. Jemilah Mahmood was appointed the first president of the National Federation of Non-Governmental Organizations for Disaster Relief Malaysia (NFNDRM). [19]

In the same month, MERCY Malaysia responded to a request from the United Nations (UN) for medical assistance to IDPs in Sudan. [20] After the initial assessment, MERCY Malaysia kick-started the fundraising for the Maternity and Child Health Clinic for the women in El-Geneina in West Darfur. [21] In addition, MERCY Malaysia also constructed shelters for patients at the El-Geneina Hospital, as well as a feeding center to cater to patients’ nutritional needs. [22]

Meanwhile, with the advent of winter in Fallujah, the humanitarian work continues with the Internationally Displaced Persons (IDPs) there, and MERCY Malaysia also concluded its rehabilitation of the Ibn Al-Quff Hospital and the Al-Mansoor Pediatric. Teaching Hospital in Iraq. [23] Another successful reconstruction project in Bam, Iran, was also officiated. The new health center, financed by the people and government of Malaysia, was designed to cater for 130,000 people and treat up to 200 patients a day. [24] Early December 2004 MERCY Malaysia responding to the humanitarian needs in the Philippines to assist the survivors of the tropical storms, which had left some 1,000 dead. [25]

The 2004 Indian Ocean earthquake and tsunami was a major tipping point for the organization. “We were the first international organization to arrive (in Aceh) and it was publicized by the international media. Suddenly, people realised there was MERCY Malaysia, “Dr. Jemilah said. [26] MERCY Malaysia deployed teams to Aceh [27] and Sri Lanka, [28] as well as assisting the tsunami survivors in Penang, Malaysia. [29] A book was launched in 2005, entitled “A Time To Heal: A Reflection of Mercy Malaysia’s Response to the Indian Ocean Tsunami” [30] The coffee-table book relates to the experiences of MERCY Malaysia’s relief workers in Malaysia, Indonesia’s Aceh province and Sri Lanka.

A Period of Rapid Growth (2005-2007)

2005: The Aftermath of the Tsunami, and Coping with Other Disasters

The former part of 2005 was occupied with the humanitarian response to the tsunami, and MERCY Malaysia has been widely acknowledged that the scale of the disease has been stretched to the limits of the situation. [31] Public support was overwhelming, and donations flowed in the form of [32] and clothes. In-kind donations have become unmanageable, and MERCY Malaysia had to appeal to the public as a whole. [33] As part of the reconstruction effort for the tsunami survivors, the organization provided seismic-resistant homes for the refugees from Kampong Weu Raya and Sebun Ayu in Lhok Nga,[34] Meuraxa Community Health Center in Banda Aceh. [35]

The rebuilding of the houses for the people of Kampong Weu Raya proved to be a good learning experience for the organization. Identifying actual boundaries was a difficult task, having surviving villagers had to delineate the plots of land where their houses used to be. [36] Once construction started, the team of 30 skilled workers and 180 construction workers from Medan managed to build a house, using shoreawood and concrete. Originally designed to be 36 square meters, each square meters. Discontent arose among some of the villagers who wanted brick houses or different designs given by other NGOs. As the village was rebuilt on its original site – about 20 minutes from the Banda Aceh city center in the north west coast – it was vulnerable to future disasters. Preparedness measures were needed, and a tsunami was designed to guide travelers to the safer, higher grounds.

In March, MERCY Malaysia responded to the 2005 Nias-Simeulue earthquake which struck the Nias islands. [37] October saw the organization providing good aid in response to the 2005 Kashmir earthquake qui struck the Pakistan-administered Kashmir Known As Azad Kashmir, near the city of Muzaffarabad. [38] A field hospital was set up, and more than seven teams were felt to serve over 400,000 [39] survivors in the remote town of Bagh. [40]


MERCY Malaysia Handed Over Its Projects – The Reproductive Health Unit at the El-Geneina Hospital, and a local school- to the local community and exited West Darfur in March, due to lack of funds escalating violence in the region. [41] In April, Dr. Jemilah Mahmood and Dr Baba Deni Were conferred the title Datuk from His Royal Highness, Seri Paduka Baginda Yang di-Pertuan Agong , His Majesty’s birthday for Their service in Iraq. [42]

2008 and Beyond

In 2008, MERCY Malaysia also responded to Myanmar to help the survivors of Cyclone Nargis . [43]

In 2009, MERCY Malaysia deployed two-member team to Padang, Indonesia to respond to the West Sumatran earthquakes . [44]

In 2010, MERCY Malaysia worked in partnership with Merlin UK to deliver aid in Haiti . They also responded directly to the emergency phase of the earthquake in Chile and the floods in Pakistan .

In 2011, MERCY Malaysia deployed teams to war-torn Somalia , earthquake ravaged Turkey and also to help affected by the floods in Thailand.

In 2012, MERCY Malaysia had deployed teams in Rakhine , Myanmar , where they distributed non-food items and established mobile clinics to help IDP’s, to Mindanao , Philippines to respond to Tropical Storm Washi and Typhoon Bopha , and they had aussi feels in Their assessment team to help Syrian Refugees there. MERCY Malaysia also launched its first official efforts in sustainable funding under the banner of Seringgit Sehari .

In 2014, MERCY Malaysia sent to Gaza.

In 2015, MERCY Malaysia’s Sierra Leone for the Ebola Recovery Project and hygiene kits.

In 2016, MERCY Malaysia in Bekaa Valley, Lebanon to help the Syrian refugees in the protracted war in Syria.

In 2016, MERCY Malaysia’s assessment mission in Musan County, North Korea, which was affected by floods on August 31, 2016.

In 2016, MERCY Malaysia enters Internally Displaced People (IDPs) in Idlib Syria for humanitarian mission – 28 December 2016.

In 2016, MERCY Malaysia enters Gaza (to be the first NGO to enter Gaza via Rafah, Egypt after two years) to follow up on projects and programs.

In 2017, MERCY Malaysia is Sittwe and Northern Rakhine, Myanmar for humanitarian aids.


In compliance with the Societies Act, MERCY Malaysia submits its accounts to an external auditor, publishes its Annual Report for review and holds an Annual General Meeting for all members, usually in the month of June of every year. [45]

The structure and governance of the society is outlined by the Constitution of MERCY Malaysia. [46]


The Patron of MERCY Malaysia is His Royal Sultan Highness Dr. Nazrin Muizzuddin Shah of Perak . According to Article 17 of the Constitution, “A Patron of the Society, subject to his / her consent, shall be distinguished by a resolution of a General Meeting.”

Board of Trustees

MERCY Malaysia currently has six trustees on its Board. [47]

Tan Sri Dato Ajit Singh, to form Malaysian Diplomat currently serves as the Chairman of the Board.

According to Article 16 of the Constitution, the trustees are empowered to “ensure good governance of the Society, but not limited to, matters pertaining to governance, financial health, audit and asset management of the Society.”

As MERCY Malaysia is a registered company, its ability to acquire assets under the Societies Act. However, with the provisions in Article 19, which outlines the scope of Investment Towards Self-Sufficiency, the organization -through the Board of Trustees- “has the power to own land, to apply for and acquire land, to lease, charge and discharge land, erect and own buildings on land acquired. ”

Executive Council

According to Article 8 of the Constitution, The Executive Council shall consist of;

  1. A President; who shall be a Medical Doctor
  2. Two (2) Vice-Presidents, of whom Vice-President I shall be a Medical Professional and Vice President II who is not a Medical Professional;
  3. An Honorary Secretary;
  4. An Assistant Honorary Secretary;
  5. An Honorary Treasurer; and
  6. Three (3) Ordinary Council Member (s) who is a member of a medical professional.

Society Member

According to Article 6, there are two types of memberships that allow for voting in the Annual General Meeting; Ordinary Members and Life Members. The difference is defined in the fees paid to the society.

Another type of membership is Honorary Membership. These appointments are made by the Executive Council, Honorary Members are not entitled to vote at the Annual General Meeting.


According to Article 11, “The Society shall have a Secretariat of an Executive Director and a number of officers, all employed by the Society or a permanent or contract basis.”

The Secretariat is responsible for executing decisions made by the Executive Council, where the Executive Director reports to the Executive Council on a regular basis.

To avoid conflict of interest, no member of the Executive Council shall be a member of the Secretariat. This distinction is also required by the Executive Council are nominated by society members. The officers in the Secretariat are employed by the organization, and as such their relationship with the organization is governed by their employment contract and the Labor Law of Malaysia.


In 2004, MERCY Malaysia made its financial reporting available to the public through the publication of its annual reports. [48] The organization also won Special Mention in the ACCA Malaysia Environmental and Social Reporting Awards (MESRA) for Social Reporting by an NGO, for the years 2006 [49] and 2007. [50]

In 2007, MERCY Malaysia became the third NGO in the world (and first in Asia) to obtain a Humanitarian Accountability Partnership (HAP) certification. [51]

Change of Leadership

On August 3, 2009, Dato ‘Dr. Ahmad Faizal Mohd. Perdaus took over the position of President of MERCY Malaysia from Tan Sri Dr. Jemilah Mahmood. [52]


  1. Jump up^ Transnational activism in Asia by Nicola Piper, Anders Uhlin, p133[1]
  2. Jump up^ Background and Cambodia Disaster
  3. Jump up^ Five-member team for Cambodia
  4. Jump up^ Mercy team to leave on Tuesday
  5. Jump up^ 12th mission to Kabul
  6. Jump up^ Success in Spin Buldak
  7. Jump up^ Mercy Malaysia starts Cambodia Relief Fund for flood victims
  8. Jump up^ Pertama boost for the cause of Palestinians
  9. Jump up^ MERCY Malaysia among NGOs leaving for Baghdad
  10. Jump up^ Mercy Malaysia launches drive to help quake victims
  11. Jump up^ ‘Biting the bullet’ for Iraqis
  12. Jump up^ Mercy Malaysia Lankan flood victims
  13. Jump up^ Mercy Malaysia to send Kerman
  14. Jump up^ Blowing bubbles amid the rubble
  15. Jump up^ Bags for children in war-torn lands
  16. Jump up^ Mercy Malaysia RM1m allocates in aid for Iraq
  17. Jump up^ North Korea
  18. Jump up^ Mercy Malaysia strong contender for award
  19. Jump up^ Jemilah Heads Disaster Relief NGOs
  20. Jump up^ MERCY Malaysia Needs Million RM1.5 for Relief Mission to Sudan
  21. Jump up^ Mercy RM2 Needs Million for Sudan Relief
  22. Jump up^ Shelters for patients’ related
  23. Jump up^ Mercy Malaysia dispensing help to Fallujah’s needy
  24. Jump up^ Gift of health center for Bam
  25. Jump up^ Mercy to help storm victims in Philippines
  26. Jump up^ Rebuilding lives
  27. Jump up^ Mercy Malaysia team for Aceh
  28. Jump up^ Sri Lanka Welcomes help from Malaysians
  29. Jump up^ Mercy sends team to Penang
  30. Jump up^ “A Time To Heal: A Reflection of Mercy Malaysia’s Response to the Indian Ocean Tsunami[2]
  31. Jump up^ Mercy team stretched to the limit in Aceh
  32. Jump up^ Social worker close to target 20,000 body bags
  33. Jump up^ ‘Donors’ using centers as dumping grounds
  34. Jump up^ Mercy Malaysia to provide earthquake-proof houses
  35. Jump up^ Mercy to rebuild hub
  36. Jump up^ A new beginning in Aceh
  37. Jump up^ Heavy rain delays Mercy trip to Nias
  38. Jump up^ Mercy team gets to work
  39. Jump up^ Some Mercy Malaysia volontaires return home
  40. Jump up^ NGO seeks funds for clinics in Pakistan
  41. Jump up^ A touch of Mercy in West Darfur
  42. Jump up^ Award only the deserving
  43. Jump up^ Mercy team off to Yangon to evaluate cyclone crisis
  44. Jump up^ “The Mercy of Malaysia in Padang, Indonesia in response to earthquake” . ReliefWeb . 1 October 2009 . Retrieved 3 October 2009 .
  45. Jump up^ MERCY Malaysia – Our Society
  46. Jump up^ Constitution of MERCY Malaysia
  47. Jump up^ MERCY Malaysia – Our Governance
  48. Jump up^ MERCY Malaysia Annual Reports
  49. Jump up^ ACCA Malaysia Environmental and Social Reporting Awards (MESRA) Report of the Judges 2006[3]
  50. Jump up^ ACCA Malaysia Environmental and Social Reporting Awards (MESRA) Report of the Judges 2007[4]
  51. Jump up^ Giving help with gratitude
  52. Jump up^ Ahmad Faizal Perdaus Mercy Malaysia’s New President

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